Stay calm and carry on
I've always noticed calm people. Perhaps because most people aren't, [...]
19
02, 2016
15
08, 2014
Emotional labour — the source of service
Someone recounted an unkind incident to me recently. A govt [...]
18
03, 2014
Relationship lessons from Soap Operas
TV soap operas are addictive because most people can’t resist [...]
16
12, 2013
We can all be like Madiba
It's easy to talk about Mandela as if he were [...]
22
09, 2011
What purpose justice?
In one of the recent debates for the republican nomination, [...]
25
08, 2011
Why not teach listening in school?
One of the most fundamental human needs is to be [...]
11
11, 2010
A lesson from writing—about speaking
One great thing about writing is that it forces you [...]
21
05, 2008
Getting even
I am a big proponent of "letting go," as an [...]
21
03, 2008
Obama’s “A more perfect union”
If you haven't seen or read Barack Obama's speech on [...]