The one job of a parent
Almost every time I’ve listened to the stories of someone [...]
11
09, 2015
7
04, 2015
Take responsibility, don’t apologise
An apology is the best way to heal the relationship [...]
27
01, 2011
Must everything change?
Ever marvel at how fast the world is changing? Consider [...]
15
10, 2010
“The Practice of Acknowledgments“ Available on Amazon
My first book “The Practice of Acknowledgments - How to [...]
23
07, 2010
“Shit Happens” as a course in high school
The earlier we learn to identify and deal with the [...]
17
03, 2010
Nothing is ever 100% anybody’s fault
If you find yourself blaming someone for some unwelcome outcome [...]
9
03, 2010
Do you acknowledge people for “just” doing their jobs?
Do you think you should acknowledge people for just doing [...]
23
05, 2009
The Hug – the killer app of acknowledgments
This is an excerpt from my upcoming book on "The [...]
29
01, 2009
Customer Service Rep
“But that’s not what’s happening,” I said feeling the irritation [...]
15
01, 2009
Acknowledging what’s there
Feel like typing this morning. Talking with my fingers. Usually [...]
22
09, 2008
Say something nice to a stranger
A while back, I was standing in the elevator of [...]