Tag Archives: choice

The one thing to manage when the going gets tough

The one thing to manage when the going gets tough

Throughout history, people have overcome incredible hardship and prevailed against overwhelming odds. Churchill, Gandhi, Luther King, Mandela, and Malala come easily to mind. It’s easy to attribute their success to something rare and superior to the rest of us, but that would be a mistake. You can prevail as well, but only if you manage this one thing.

Your mood

No matter the situation or time of day we’re always in a mood. We describe our mood as happy, angry, elated, purposeful, despairing, hopeful, apathetic etc.

Often our mood changes suddenly as Bill Withers sings in the song “Lovely Day”

When I wake up in the morning, love, And the sunlight hurts my eyes,

And something without warning, love, Bears heavy on my mind

Just yesterday, I had a similar experience. I woke up and found myself in a dark place. I was in a mood of overwhelm and doubt. I had too much on my plate, and I doubted myself and where to begin.

If you’re like most, you’ve been there.

If you’re like me, you haven’t shared these feeling with anyone, except possibly your partner if you’re lucky enough to have one. But you do telegraph how you feel even if you don’t explicitly share them with anyone.

People see your mood

You walk around with an attitude that reflects your mood. Your body and facial expressions project depression, frustration, anxiety, fear, irritation, anger etc. and they affect everyone around you, especially when you are in a position of power.

This is why it’s true that the mood of a team, a department, even a company is shaped by the mood of the leader.

Your mood manifests what it reflects

The irony is that moods perpetuate the situation that cause them. Like violence begets violence, bad moods infect others with bad moods. The good news is that good moods do the same.

Your mood determines your capacity to act

More importantly, your mood either closes you down to possibility, creativity, and action or opens you up to them.

No one gets out of tough situations in a mood of despair.

No one solves problems in moods of cynicism or resignation.

This means you must manage the mood you’re in, to win at whatever game you’re playing.


This is why one of the greatest leaders of the last century, Sir Ernest Shackleton took great care to manage the mood of the men he led.

the ship Endurance photo
Photo by State Library of New South Wales collection
At the beginning of the 20th century when it was normal to lose one, two or more men per Antarctic expedition, Shackleton lost none of his 28 men in his quest to be the first to traverse Antarctica. That expedition became one of the most famous failures of the twentieth century because he and his men survived our planet’s harshest climatic conditions, most dangerous seas and ocean-going predators to safely return home almost two years after they were thought dead.

Shackleton was able to lead his men safely back home with a healthy dose of luck, courage and sound decision, but most importantly because he kept their spirits high. He was constantly vigilant against moods of despair, doubt, and resignation.


How effectively Shackleton managed the mood of his men is evident in the story of when he instructed his men to abandon the Endurance, the ship that had been encased in ice, “like an almond in a chocolate bar”.

As the pressure of the ice slowly buckled the ship and the timber of the great vessel audibly groaned to their breaking

the ship endurance photo
Photo by State Library of Queensland, Australia

point, Shackleton told his men to take only the bare necessities and leave everything else. Nothing that wasn’t directly related to their survival was to be taken off. Money, for example, was to be left on the ship. One crew member, the sole violinist on the ship who often led the men in song and dance with his violin recounted how Shackleton handed him his violin as he was departing the ship saying “I thought you might need this.” The man couldn’t imagine how his violin was necessary to their survival, but Shackleton did. He knew it was just as important as food and

One crew member, the sole violinist on the ship who often led the men in song and dance with his violin recounted how Shackleton handed him his violin as he was departing the ship saying “I thought you might need this.” The man couldn’t imagine how his violin was necessary to their survival, but Shackleton did. He knew it was just as important as food and water because the violin could lift their spirits when they needed it most, and he knew there would be many despairing times ahead.

Mood like weather

Yesterday, my mood of doubt and fear passed as suddenly as it occurred. I simply got down to the business of sorting

storm clouds on the horizon photo
Photo by sagesolar

through my task mountain while listening to an online course, and somehow without any conscious attempt to navigate out of my negative mood, I found myself in a good one.

Blue skies appeared of their own accord.

Which is why I think the weather is a great metaphor for mood.

Sunny moods can suddenly change and vice versa. But this doesn’t mean we have no control.

Think of yourself at sea, where you can navigate out of bad weather. A Captain can see bad weather up ahead, or on her radar and can take evasive action. If bad weather comes upon her suddenly, she can also plot the quickest path out.

Even if she can’t, she knows that it will pass and that gives her the confidence to weather the storm.

Practice managing your mood

You can take a passive approach to weather or you can steer and prepare to mitigate its worst effects. You can do the same with your moods by changing the way you look at things, exercising, dancing, singing, or talking to someone who lifts you up.

Notice what affects your mood, or is likely to trigger a mood swing and manage it. Bill Withers offered a lovely tip about how to create a lovely day.

Then I look at you, And the world’s alright with me,

Just one look at you, And I know it’s gonna be,

A lovely day

Photo by Defence Images

Do you give confronting feedback?

Do you give confronting feedback?

Recently my girlfriend gave me feedback on my writing, and it didn’t go well. Just about everything that we knew about what to do, or not do when giving feedback went wrong, and I felt personally attacked.  Funny thing is that we are both trained and experienced in giving and receiving feedback. But it wentContinue Reading

The real reason to forgive

The real reason to forgive

When people talk about forgiveness it’s often in a religious context—as heaven’s admission price. But forgiveness is not only for the deeply religious, it’s a fundamental human capacity—like capacities to think, work and create —that we either develop or it withers.  And before we can even talk about how to develop one’s capacity to forgive,Continue Reading

The purpose of Employee Engagement

The purpose of Employee Engagement

Whenever I think Employee Engagement (EE) has already become another buzz-phrase in the business world, someone asks me what it is.  I say engagement describes the degree to which people care about the work they do.  Engaged people care, dis-engaged people don’t.  That simple. It’s no surprise that businesses are increasingly turning to EE becauseContinue Reading

The thing about taking things personally

The thing about taking things personally

Have you heard the old joke about the guy who walks into the doctors office and says, “Doc, it hurts everytime I do this,” as he demonstrates bending his arm at the elbow; to which the doctor replies “Well stop doing that.” Taking things personally is just like that. It hurts when we do itContinue Reading

The Hubris of Free Will

One of the things we often hear about what makes human beings special and perhaps unique on the planet is that we have free will.  But what does that mean exactly? Is it that we are self-directed and autonomous in a way that no other animal is?  I think that’s what we mean when weContinue Reading

Two Wolves

Two Wolves

One evening an old Cherokee told his grandson about a battle that goes on inside people. He said, “My son, there is a battle between 2 “wolves” inside us all. One is Evil. It is anger, fear, envy, jealousy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority, and ego. The otherContinue Reading

Acknowledging what’s there

Feel like typing this morning.  Talking with my fingers.  Usually I prefer to handwrite with my fountain pen in the mornings.  Very therapeutic I find … a good way to corral “free radical” thoughts that could do damage if not captured and put away somewhere.  This morning my computer seems the best place to doContinue Reading

But I don’t feel like ……

But I don’t feel like ……

How do you generate yourself to do what you know you ought to? How can you generate yourself to take the actions that are consistent with your declarations of who you say you are or what you say you are committed to? You know how it works. I just don’t feel like going to theContinue Reading